Carter v. Ford Motor Company, Civil Action No. 2:19-cv-10417 (U.S. District Court for the Southern District of Florida).
This consumer class action alleges that certain Ford F-150 vehicles sold between 2015 and 2019 suffer from a defect that warps the dashboard. The warping is often most evident around the defroster vents and/or the glove compartment. As a result of the defect, the dashboard is also subject to a noisy rattle at times.
The complaint alleges that Ford has known of this issue since, at latest, April of 2015. But despite Ford’s awareness of the defect for years, the company has not provided an adequate fix. What is more, Ford and its authorized dealers have continued to sell vehicles as new (without repairing them) with knowledge that they possess warped dashboards. Although Ford issued a Technical Service Bulletin in February 2019, having claimed to fix the issue through a redesign of the primary component of the dashboard, the redesigned part warps again within weeks. This litigation seeks to compel Ford to complete proper repairs for hundreds of thousands of 2015-2019 Ford F-150 dashboards.
A copy of the complaint is available HERE.
If you have any questions concerning this case, or would like to share your experience with your Ford F-150 vehicle, please contact William Anderson, Esq. at 303-800-9109 or [email protected]