Class Action Filed Against Ford Motor Company for Defective Dashboards

Oct 23, 2019

On October 23, 2019, the law firm Handley Farah & Anderson PLLC, along with the law firms Sauder Schelkopf and Baron & Herskowitz, filed a class action lawsuit against Ford Motor Company for selling hundreds of thousands of Ford F-150 trucks with a known dashboard defect.

The Ford F-Series truck has remained the bestselling vehicle in the United States for nearly 40 years. However, 2015-2019 Ford F-150 XL and XLT vehicles are plagued with a defect that causes the dashboard to warp and rattle. The warping frequently manifests at the defroster vents and around the glove compartment. Ford has known about the defect since no later than the Spring of 2014 and has not provided a proper remedy for the defect.

For years, Ford has ignored the defect. Despite knowledge of the problem, Ford and its authorized dealers continue to sell vehicles that they are aware possess the defect. Indeed, consumers report that the defect is pervasive in new F-150 XL and XLT vehicles on Ford lots throughout the United States.

Finally, after years of complaints, Ford issued a Technical Service Bulletin (TSB 19-2041) in February of 2019. The TSB purported to provide a new part for the dashboard, which was supposed to remedy the defect. In reality, the replacement dashboards suffer from the same defect as the original dashboards, often warping within a matter of weeks.

It is noteworthy that the top trim level F-150 trucks do not suffer from the defect. Handy consumers that have installed higher trim level dashboards on their vehicles have managed to eliminate the warping permanently.

“It is clear that Ford has at its disposal the means to eliminate this defect, but is refusing to provide consumers an adequate remedy,” said William Anderson, a partner at Handley Farah & Anderson PLLC. “When consumers spend their hard-earned money on an expensive product, such as a brand-new truck, they expect the manufacturer to provide a product that conforms with their warranties. That is not what happened here. Ford has known of this defect for years and has failed to take proper action to remedy the defect.”

The lawsuit was filed on behalf of a class consisting of all persons in the United States who purchased or leased 2015-2019 Ford F-150 XL or XLT vehicles. The lawsuit seeks monetary damages and/or a proper and complete repair of the defect.

A copy of the complaint is available HERE.

For more information about the lawsuit, contact William Anderson at [email protected] or 303-800-9109.

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